Vehicles

Our VW Transporters

All of our engineers drive Volkswagen Transporters as they are renowned for being the best on the road. Our fleet of 160 spotless company vehicles all bear Pimlico’s eye-catching blue and white livery. All vans are equipped with state of the art equipment including a tracking system that allows engineers to get to jobs much faster.

Our Other Vehicles

Among our collection of vehicles is a 1959 Morris Minor, a 1958 Fordson van, a number of Volkswagen flatbed vans and the newest additions to our fleet are several BMW motorbikes. The bikes have dramatically increased our response time and are ideal for delivering spare parts quickly and easily, especially on emergency call outs from our customers. And they use less fuel so reduce our CO2 emissions.

We also have an unregistered 1966 Morris Minor LCV with only 67 miles on the clock. We purchased it in 1995 in primer paint and have since restored this classic model to its former glory and it now sports Pimlico’s blue and white livery. We have never taken it on the road to ensure that it stays in its original condition. Ted Connolly, Editor of Classic Van and Pick-up Magazine described this van as a museum piece.

Our In-House Mechanics

Our in-house team of mechanical engineers are qualified and trained to manage all aspects of maintenance for the entire fleet of vehicles, from spray painting, repairing, restoring, body work, modifying and valeting.

Our Cherished Number Plates

All our vans have plumbing-related custom number plates such as, BOG 1, B1 DET, LAV 1, F1 USH, W4TER, DRA 1N and S1 NKS. They are so much a part of our company identity that customers even call in requesting engineers by their number plates.

Pimlico personalised number plates
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Pimlico Plumbers personalised number plate

Vehicle Tracking System

Each of our vehicles is fitted with a state-of-the-art tracking system. This GPS hi-tech equipment uses satellite signals to transmit a time and signal location of our Volkswagen Transporter vans. This location is then displayed on a secure, gridded web-based mapping system back at our headquarters in Lambeth.

At Pimlico we maximise on the use of advanced technology to improve our efficiency and our durable, accurate and incredibly quick tracking system allows us to have instant visibility of our engineers out on the road.

“Our vehicle tracker has taken our communications systems to another level. It’s simply a common sense tool that is invaluable to our business operations,” says Charlie Mullins.

Helping us maintain our high quality service

Our vehicle tracking system allows us to assign new jobs to the closest engineer and it provides us with all the relevant information needed so that traffic jams can be avoided and the most efficient routes can be taken.

This reduces our response times and gives us the ability to provide more accurate and better informed call times which in turn help us to maintain the high level of quality service that we are renowned for.

“Our tracking system means we can get to more customers in a day. No-one’s allowed to waste any time,” says Charlie. By having all the relevant information on one big screen in our office, our call centre staff have easy access to data that will enable them to answer enquiries rapidly and accurately.

Any discrepancies over time arrival and duration of jobs can be cleared up in no time as we can cross reference invoices and time sheets with tracking data. We are happy to provide a vehicle site report at a customer’s request.

Improving Safety

Our tracking system also allows us to manage and improve the road safety of our engineers. By monitoring the driving style and behavior of our engineers we can eliminate dangerous and aggressive driving such as speeding, harsh acceleration and hard breaking. We ensure that all our engineers drive safely and sensibly.

Reducing Pimlico’s Carbon Footprint

Here at Pimlico we are very aware of our environmental impact and are always looking at ways to reduce our CO2 emissions.

By allocating new jobs to the nearest engineers and directing them on the most efficient routes that avoid traffic jams less fuel is wasted, which ultimately reduces our CO2 emissions and our carbon footprint.

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