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Something not right? Let us know
Something not right? Let us know
If a job we’ve done isn’t right, tell us. We’ll get a Pimlico Plumbers engineer back out to fix it if the work is backed by a 12-month workmanship guarantee*, or we can arrange for a technical services manager to take a look.
Have your invoice number and the date of the work to hand when you contact us; we’ll review your concerns and explain the next steps.
We're here when you need us
We're here when you need us
Our customer service team is available 24/7 to help. From answering questions to providing feedback, call or email us and we’ll point you in the right direction.
Email us
Write us
Customer Services Team
Pimlico Plumbers Ltd
Pimlico House, 1 Sail Street
London SE11 6NQ
Find the advice you need
Want to speak to a member of our team?
Get in touch and a member of our customer service team will aim to respond in 48 hours.
* 12-month workmanship guarantee – Terms & conditions apply