Customers' Peace of Mind

Your peace of mind is foremost in our minds and from the moment you call our 24 hour personally answered London Call Centre we will do our best to ensure that the experience you have will be one which builds confidence in us.

When booking work with Pimlico your unique job reference number allows us to track and access all relevant information for your job at every stage on our system should you require it. Over 75% of our work is from returning customers and our reputation has been built on the trust customers have that we will undertake the work, however small or large, with complete professionalism and to the highest standards. Larger works will be supervised  by one of our highly knowledgeable and experienced managers who will regularly update you and answer any of your queries.

Still a family run business we pride ourselves on that personal service which we believe is paramount to our success and which hopefully will make you a ‘Pimlico customer for life’


Company Policies


Contact Us

If you would like to know more about our peace of mind promise, or require any other information, please contact our office and we will be happy to talk to you.

Telephone: 020 7928 8888


Post: Customer Services, Pimlico House, 1 Sail Street, London, SE11 6NQ