Our People

Our employees here at Pimlico Plumbers are extremely dedicated and hardworking people. 

To learn more about some of the team and their roles, click on their names!


Kat Recruitment Manager 

Jamie - Assistant Recruitment Manager 

Tom - Internal Recruiter

Millie - Apprentice Admin Assistant

Jake - Apprentice Recruiter 

Kirsty - Compliance Administrator

Wendy - Apprenticeship Coordinator


Kevin - HR Manager

Alexandra - HR Assistant

General Manager

John Pierce 
–  General Manager

Customer Relations

Andy Deacon - Client Relations Manager 

Jonathan Smith - Assistant Manager

Chris Hogg - Client Relations Assistant 

Philip Kain - Client Relations Assistant

Neil Thorne - Client Relations Assistant

Rhys Gennery – Client Relations Assistant

Technical Services Managers

Pat Murphy - Gas Safety Manager

Rob Bennett - Heating Manager

Jamie Matthews - Heating Manager

Dean Moors - Plumbing & Bathrooms Manager

Robert Arneaud - Plumbing & Bathrooms Manager

Mark Pearce - Electrical Manager

Technical Services Admin

Tricia McAllister - TSM Coordination Manager

Samantha Carr - TSM Coordinator

Megan Harris - TSM Coordinator

 Ella Hurstwaite - TSM Coordinator

Jade Andrews - TSM Coordinator

Julie Perkiss - TSM Coordinator

Customer Services

Liam Tandy - Customer Services Manager 

Dan Holt - Customer Services Assistant Manager

James Giordano Customer Service Executive

Katrina Donnelly - Customer Service Executive

Kerri Smith - Customer Service Executive

Mike Downer - Customer Service Executive

Danielle Foster - Customer Service Apprentice

Engineer Development

Charlie Dennis - Engineer Development Manager 

Lewis Wright - Engineer Development Assistant Manager

Jake Curtis - Engineer Development Assistant

Alfie Rowsell - Engineer Development Assistant

Oliver Kennedy - Engineer Development Assistant

Kelly Gaines - Engineer Development Assistant

 George Rapley - Quality Control 

Derek Gibbons - Project Surveyor


Chris Bulmer - Accounts Manager

Sara Hodge - Assistant Accounts Manager 

Stephen Marks- Financial Controller

Keith Naylor - Financial Controller

Elliana Stavrou - Credit Controller

Sophie Braben - Accounts Assistant

Louise Gilbody- Accounts Assistant

Ellie Norton - Accounts Assistant

Jade Austin - Accounts Assistant

Steven Ball - Accounts Assistant

Niall Parks - Accounts Assistant

Alexandra Pasan - Accounts Assistant

Nicola Douglas - Accounts Assistant

Izzy Jones - Accounts Assistant

Charlotte Clark - Accounts Assistant


David Stark - Estimates Manager

Jack Tobin - Administration Assistant

Jade Fairman - Admin Assistant

Public Relations

Karl Plunkett - PR Manager

Lauren CopePR Assistant Manager

Angelina Trivedi - PR Assistant Manager

Mario Rebellato - PA / Executive Assistant


Umed Mistry - IT Manager

Michael Davey - IT Assistant


Tony Davison - Marketing Director

Rachael Conway - Marketing & Digital Media Manager

Tim Keys - Graphic Designer


Terry Suarez - Transport Manager 

Luke Walker - Transport Assistant Manager

Andrew Wilsher - Workshop Manager

Daniel Cooper - Body Shop Manager

Property & Facilities  

Craig Bly - Property Manager

Simon Janes - Health & Safety Manager

Greg McGrath - Yard Assistant

Call Centre

Scott Mullins - Operations Director

Katie Regan - Senior Call Centre Manager

William Pulham - Senior Call Centre Manager

Jo Loughrey – Call Centre Admin Manager

Daisy Mullins - Call Centre Manager

Luke Frost – Call Centre Manager

Shak Jaffar -  Call Centre Manager 

Charlie Fletcher - Senior Controller

Laura Hazelden - Call Centre Manager