About Us | Trusted For Over 45 Years
Pimlico van
Pimlico van

About Pimlico Plumbers

Since 1979, we’ve helped Londoners keep their homes and businesses running. Today, we’re London’s No. 1 independent repairs and maintenance company, trusted across all 32 London boroughs.

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  • 85% First-Time Fix Rate
  • 1hr Response Time*
  • 24/7 Availability
  • 9/10 Customers Recommend Us

Our history is London’s history

Pimlico Plumbers started in 1979 with just one van. See how years of quality workmanship and customer service have made us London’s number one choice for property maintenance and improvement.

1979
2000
2004
2006
2008
2017
2021

The birth of Pimlico Plumbers

Pimlico Plumbers started out as a one-man band after the founder completed their apprenticeship with a second-hand van and a bag of tools solely serving the Pimlico area.

An increasing amount of work came from the recommendations of Pimlico Properties, a local estate agent in Sussex Street, who eventually offered Pimlico Plumbers a small, dimly lit room in their basement as their first business premises. The ambition was to change the public perception of plumbing and build a reputation.

Pimlico Plumber’s new 30,000 sqft HQ

The end of the 90’s saw the business outgrowing Lambeth Road. Sights were set for something bigger, better and more complete: thus enter Sail Street.

Completely refitted with a high-tech call centre, multiple levels of office space, a vehicle wash bay and workshop, a state of the art gym, and a roof terrace. Sail Street has possibly become the biggest operation of a service company in London.

Pimlico Plumbers hire oldest worker in the UK

Buster was hired back in 2004 at the ripe age of 98 and became a publicity whirlwind.

After celebrating his 100th birthday at Pimlico Plumbers, Buster went on to run the London Marathon in 2008 aged 101, making him the oldest person to complete the marathon. Among his later life achievements, Buster featured in a US film ‘How to Live Forever’ and had his own beer made ‘Buster Beers’.

Women engineers

First of the female plumbers

2006 was the year we committed to being an equal opportunities employer, and that commitment remains to this day. Tapping into London’s vast pool of female talent, we worked to diversify our network of trusted tradespeople, providing extra value to our team and customers.

Pimlico apprentices

Apprentices join the ranks

From the very start, we advocated apprenticeships. Placements provide real life work experience, and candidates gain recognised qualifications.

Paving the way for a new generation of tradespeople and office staff, Pimlico Plumber’s training scheme has grown from strength to strength.

Pimlico 250th Van

250th van hits the road

Our rapid expansion continued with the arrival of our 250th van. Breaking tradition from blue and red livery, this van received blue and gold treatment to celebrate the milestone, along with the number plate VAN250.

Having recruited 50 tradespeople in the final three months and investing £500,000 in new vehicles, Pimlico Plumbers were set to match the ever-increasing demand for their services.

Pimlico Plumbers join the Neighbourly® family

In 2021 Pimlico Plumbers joined the Neighbourly family of brands; with both organisations focused on delivering the best possible customer experience, Pimlico Plumbers was confident that this next step would enable them to help even more people.

Speaking on the news, Neighbourly commented, “Pimlico Plumbers wide array of trade services, as well as its exceptional customer care, perfectly align with Neighbourly’s purpose, which is to build an extensive service community known for providing excellent experiences”.

Our values & philosophy

Pimlico engineer standing near the London eye

Our values & philosophy

We pride ourselves on being London’s trusted choice for quality work at a fair price. Our philosophy is to keep things simple, and to provide value for money by getting it right, first time. No hidden costs, just a job done well at a time that suits you.

Now, with over 230 vans on London roads and every trade under one roof, we strive to meet all your home and property maintenance needs. So, whenever you need our help, we’re never far away.

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Working with charities and the communities they support

Charities we work with

Working with charities and the communities they support

We’re proud to support charities doing vital work in our communities. Beyond financial support, we give our time, skills and expertise where it’s needed most, and we encourage other businesses to do the same.

We believe the impact of getting involved with charities goes both ways. It’s as rewarding for us as it is for the charities themselves.

Want to know more about us at Pimlico Plumbers?

Want to know more about us at Pimlico Plumbers?

If you wish to know more about the team and our services at Pimlico Plumbers, get in touch with our friendly team today.

  • Same rates every day
  • 1–hour emergency response*
  • All 32 London boroughs covered
02079288888

Our numbers speak for themselves...

85%

First-time fix rate. We aim to resolve all repairs on the same day.

100K+

Jobs completed across London each year.

230+

Tradespeople stationed across all 32 London boroughs.

Advice for your home and business

We offer a variety of articles to help you take care of your home and business. Providing property maintenance hints and tips and other information to keep you up to date with Pimlico Plumbers and the services we offer.

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* 1-hour emergency response – For emergency callouts only. We aim to attend your property within one hour of your call, wherever possible.
Same-day availability – Subject to engineer availability, location and traffic. We will confirm the estimated attendance time when you book.
12-month workmanship guarantee – Terms & conditions apply

1 hour emergency response

Call us 020 4527 4173