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Customer Feedback
"We recently had a problem with our hot water. we initially thought it was the water pressure but was unsure how to raise it on our new boiler so we called Pimlico Plumbers.
I called them and with in two hours we had someone at our door.
Our plumber was called Stuart Dunn whom was very efficient, polite and a plesure to speak to. He made it very easy for me to understand the problems with our boiler by talking me through everything that was wrong with it in easy to understand terms.
Will be keeping Pimlico plumbers on speed dial incase of another problem in the future.
Thanks.
P England"
I called them and with in two hours we had someone at our door.
Our plumber was called Stuart Dunn whom was very efficient, polite and a plesure to speak to. He made it very easy for me to understand the problems with our boiler by talking me through everything that was wrong with it in easy to understand terms.
Will be keeping Pimlico plumbers on speed dial incase of another problem in the future.
Thanks.
P England"
- P England, Tottenham hale N15 (Plumbing ), 2nd September 2010
"Stuart Dunne was brilliant. Turned up earlier than quoted and was helpful and polite from the start. He actually saved me a huge amount of money on my oven installation by suggesting and alternative option.
All in all, very pleased with the service.
Thank you."
All in all, very pleased with the service.
Thank you."
- William Littlejohns, Clapham (Heating), 1st September 2010
"I have been using your company for well over 10years now for plumbing requirements, and I am pleased that you are continuing to offer excellent service and reliability. I think you were charging about £60 a hour when we first used you. Fortunately we have not had to call on you too often, but it is comforting to know that as the years go by you are still there to help us.
Andrew Davidson has just fitted a new, albeit plastic Water cistern, following a problem and arranged for one of you \"FEM411E\" operatives Liz to do a small carpentry job. The whole job was completed in 2 days, and the ability to be adaptable, with new materials into old locations is to be valued.
Thanks for their work on this job, and thank you for your calendar
Best Wishes
"
Andrew Davidson has just fitted a new, albeit plastic Water cistern, following a problem and arranged for one of you \"FEM411E\" operatives Liz to do a small carpentry job. The whole job was completed in 2 days, and the ability to be adaptable, with new materials into old locations is to be valued.
Thanks for their work on this job, and thank you for your calendar
Best Wishes
"
- Vernon Burgess (Plumbing ), 26th August 2010
"I want to thank Pimlico Plumbers for sending me Kevin Buckley to my home to repair a nasty leak under the floor of my hall. Kevin worked tirelessly with good humour and diligence to complete an excellent job, properly executed; he is a credit to your company.
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- Ursula and Ray Steele, E4 (Plumbing ), 26th August 2010
"We recently had a problem with a failed water pump leaving us without hot water in our family home. Brian Grice diagnosed and remedied the problem in a thoroughly professional and efficient manner. As the replacement pump was a specialist order he returned 24 hours later to install the new pump once he had sourced one. He always attended at the appointed time and carried out his work with the minimum of fuss. I had been hesitant about engaging Pimlico Plumbers as I had the (unfair) notion that they were a high price-low value operation. Suffice to say that I have already re-engaged them to carry out additional work at the property. "
- Mr K Sullivan, Central London (Heating), 25th August 2010
"This is a message for the Chief Executive of Pimlico Plumbers - because I want you to know how much I appreciate the superb services of your plumbing, electrics and carpentry departments. In April, Andy Davidson repaired a leak from my water tank in one afternoon that my former plumber had attempted 3 times over several months to fix. On the basis of this impressive performance, I subsequently arranged with Andy to install a new water tank, and also for the electrics to be upgraded - a job that Rikki Collins completed with care and unbelievable efficiency. Andy and Rikki spent several days in my tiny flat and they were a delight to have around: easygoing, funny, quiet, efficient, never intrusive. It seemed a good time to improve the storage capacity of my flat and for this Paul Wright measured and installed beautiful new wooden shelves in three closets. I now have easy access to papers and masses of other things that used to be crammed away in piles of boxes. Paul, like Rikki and Andy, was extremely nice to have around: quietly and expertly getting on with a complex job that I certainly couldn't have done on my own. Pimlico Plumbers is a centre of excellence and I would recommend your services to anyone."
- Dr Taylor, Earls Court (General Comments), 21st August 2010
"On August 9, 10, 11, we had a new Vaillant Condenser Boiler fitted.
Scott Tipler and Grant worked diligently and produced a very neat and professional job – we are pleased that we used Pimlico Plumbers and will be quite happy to recommend them to our friends.
"
Scott Tipler and Grant worked diligently and produced a very neat and professional job – we are pleased that we used Pimlico Plumbers and will be quite happy to recommend them to our friends.
"
- Ann and Terence Oglethorpe, SE19 (Heating), 18th August 2010
"Just to leave some feedback for your electrician Andrew Wilson who carried out some electrical jobs in my house on 10 August...professional, efficient and courteous - grateful for his help. Many thanks."
- John Young, Richmond upon Thames (Plumbing ), 17th August 2010
"We recently had occasion to change some unsatisfactory light fittings in our London flat. This work was carried out by one of yours operatives, Peter Squires. I am writing to tell you that we have nothing but praise for the way in which the job was completed. Mr Squires adopted a positive attitude, allaying our fears that there may be insuperable problems in making the changes we wanted, whilst being clear about potential difficulties. No shaking of head or jobsworth sucking of teeth. His estimate of the potential time the job would take and the cost was accurate. He came equipped with everything he could possibly need – no disappearing for ‘bits’ at our expense. He was pleasant in manner. And most important, he did an excellent job which exceeded ou expectations. One gets so used to writing letters of complaints these days it is good to do the other thing for a change.
Please could you pass on to Peter Squires our thanks for a job well done.
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Please could you pass on to Peter Squires our thanks for a job well done.
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- Dr Susan & Anthony Kay, NW1 (Electrics), 10th August 2010
"Thank you for a superb job on some very tricky electrical work this week, Trevor quickly traced all the faults, and the subsequent work was carried out very professionally and to the highest standard. All costs were advised up-front so there were no nasty surprises
Trevor is a great ambassador for your company, and we will use Pimlico for all future electrical services"
Trevor is a great ambassador for your company, and we will use Pimlico for all future electrical services"
- Kate, Knightsbridge (Electrics), 6th August 2010





