As a valued customer it would be much appreciated if you could kindly share your thoughts of your experience with us. At Pimlico Plumbers we endeavour to provide all our customers with an exceptional experience and put the customer at the heart of the business.Your feedback is extremely important for us to continue to improve our services for the future. Leave us your feedback here »
Alfie Braidford was excellent - friendly, quick and knowledgeable - thank you
Katherine Holt (London) – 3rd May 2016
My best plumber experience in decades
Alfie Braidford was efficient, quick, helpful, and charming. I've been disenchanted by plumber experiences. Nor this time. I'm going to email my family with your details.
Julia Watson (London) – 3rd May 2016
Outstandingly good customer service
James provided an excellent rapid response to an emergency Bank Holiday radiator leak and within an hour had identified, isolated, and fully resolved the problem. James was extremely polite, demonstrated excellent professional knowledge, got straight down to the job, and offered useful advice about how the heating system might be further enhanced at a later date. All in all a first class customer service experience. The job was reasonably priced. We will recommend Pimlico Plumbers to friends and relatives. Many thanks to James for resolving our 'emergency' situation.
Peter Boreham (Bromley) – 30th Apr 2016
Absolutely fantastic service!
I don't usually leave feedback but feel that I need to on this occasion after a brilliant service experience from start to finish. I was looked after every step of the way, starting with the friendly and accommodating booking agent through to the extremely efficient and highly professional plumber called Drew. I am really pleased with my new electric shower installation and will definitely use Pimlico Plumbers again. Thanks folks.
Clive Elliott (Bermondsey) – 29th Apr 2016
Marc Herbert helped to unclog my bath really quickly and removed 2 years of hair from the drain. He also helped to clean my shower head. Overall, very satisfied!
Michelle (London) – 29th Apr 2016
Marc Herbert was fantastic. Prompt, found the problem quickly and gave great advice!
Michelle Linehan (London) – 29th Apr 2016
Quick and Professional Service
Thank you for the very quick and professional service that I received for a leak under my sink. I was very worried, but your engineer Robert Solari De Moody arrived within one hour as promised, and within 2mins of arriving had found the source of the problem and fixed it very calmly and quickly. He was extremely polite and helpful, and made sure I was happy with the job before he left. Myself and my downstairs neighbours are very grateful!
Juliet – 29th Apr 2016
Utterly brilliant and highly recommended - Daniel Airey was great.
I recently had a situation where my neighbour was having work done above me and the roof leaked, thus my flat had leaks in the roof.
I was unsure of the state of the lights and was nervous about fire risks.
Pimlico plumbers sent out an Electrician almost within the hour of me calling and offered a 10% discount. I asked for him the next day and the super efficient, kind, friendly and reassuring Daniel Airey came round. He was thorough, went out of his way to be helpful. Left to get parts and came back within the hour, fixed everything and left me completely reassured that my flat was safe.
He also worked quietly, recommended some changes we should do but was not in any way pushy.
I would thoroughly recommend the service.
Sophia James (London) – 28th Apr 2016