As a valued customer it would be much appreciated if you could kindly share your thoughts of your experience with us. At Pimlico Plumbers we endeavour to provide all our customers with an exceptional experience and put the customer at the heart of the business.Your feedback is extremely important for us to continue to improve our services for the future. Leave us your feedback here »
This is the first time I have used your service and I have to say I am so pleased with the way the work was carried out.
Your member of staff Michael Winyard did a thorough job sorted out the problem and was extremely professional.
I have used other plumbing services in the past, and wont do from now on as your standard was very high and I knew exactly what the costs would be as the job was being carried out.
Its true what they say...if you pay peanuts you get monkeys and not a professionals. Thank you Pimlico I will definitely use you again.
Jackie Herring (Kingston Upon Thames) – 26th Aug 2014
Have unfortunately on a Friday night noticed a leak under the sink coming out across my newly tilled kitchen floor, I decided I needed the services of a plumber sooner rather than later to deal with the leak that had been identified in the tilling installation as it could potentially be more severe than I had understood it to be. Being familiar with the Pimlico Plumbers brand, I called you after receiving a full voicemail box at an apparently 24hr local company. Great service on the phone and the promise of a plumber with me within the hour on a Friday night at the same rate as a Saturday day time callout. Plumber, Neil Convey, instilled confidence immediately - he was clearly knowledgeable, was efficient and honest. A huge pleasure to deal with having dealt with a rogue inexperienced tiller who's work I have had a huge amount of issues with over the past week...according to him, these issues are commonplace in the trade! Having been familiar with the Pimlico Plumbers brand, and seeing your inimitable leader on the TV, I was aware of you as a plumbing company though not aware that you provided wider home services. Now knowing so, I would most certainly use you for any plumbing or other work I required in my home in the future. A no nonsense, honest , efficient round the clock service and I am not easily impressed. One small point of feedback would be that, as a public customer, I would like to have been explicitly informed that rates quoted were exclusive of VAT though I am aware that this is commonplace in the business to business market. Very impressed, thank you to Neil and all the team!
Maureen Glennon (Brentford) – 23rd Aug 2014
Thank you so much for your excellent service. All of the work was carried out to a very high standard and Peter was very friendly and helpful. I shall certainly use Pimlico Plumbers again and will recommend you to my friends.
Paul Spinks (Barking) – 19th Aug 2014
Great job provided by Ben Guyver. Very good customer service. This is the first time I have used Pimlico plumbers and I wouldn't hesitate to use them again
Kristen Edwards (SW11) – 19th Aug 2014
What an excellent service from Tom Doyle. He is a credit to your company.
C Smith – 14th Aug 2014
This job was handled by Greg Robinson. He arrived on time, figured out what was wrong with my Grundfos Sololift pump from my description, solved the problem, cleaned up completely when finished all very efficiently. A very professional job. I couldn't be more satisfied! Thanks Greg.
Eric Perlberg – 12th Aug 2014
I'd like to thank you for the prompt and professional service.
Having been let down earlier in the day by another emergency roofer, your service was invaluable. Job done, professionally and efficiently.
Worth every penny, and I would certainly recommend your service to anyone who needs urgent repairs on a weekend.
So a big thank you to both Pimlico and to Colin.
Roy Badami (London N7) – 10th Aug 2014
Very speedy response. Care taken over work and clearing up after them. Good to see apprentice with Electrician who seemed dedicated and keen to learn.
Overall a good service
maria Saunders (Warren St London) – 8th Aug 2014