As a valued customer it would be much appreciated if you could kindly share your thoughts of your experience with us. At Pimlico Plumbers we endeavour to provide all our customers with an exceptional experience and put the customer at the heart of the business.Your feedback is extremely important for us to continue to improve our services for the future. Leave us your feedback here »
Steve Joyson from Pimlico is, for us, the best plumber we've ever used. He's highly professional, nothing fazes him, he'll often have several workable solutions to any problem and his work is unfailingly of the highest quality.
He this morning sorted out a slow-flushing loo and a sticking radiator valve that another company had deemed unrepairable.
I have no hesitation in recommending him, you'll be very pleased.
Kate (Knightsbridge) – 31st Oct 2014
just had Pimilico out for another job last night same guy came (sorry didn't ask his name ).very clean and tidy sorted out a problem left by another company I used before. this time you got my New Oven up and running believe it or not the other company had put in cables that didn't even work . Good old Pimilico sorted it. Top marks to the electrician very efficient guy.
david Payne (norbury sw16) – 30th Oct 2014
Outstanding: quick, thorough and courteous
Prior to my experience with Steve, I confess I thought Pimlico was overpriced and I found myself extremely disappointed that a call to PP was the only available option when our boiler failed on a Sunday evening.
Steve came at 2000 on Sunday and accurately diagnosed the problem. The following day he called me with a quotation (surprisingly close to expectations) and, after some discussion at home, he was instructed to come a fit the new machine. We even waited an extra day so that we could have Steve come back.
Steve was punctual, tidy, well-presented and extremely polite. He took the time to take me through the controls and, at the ripe age of 39, I got my first lesson in exactly what a thermostat does (!).
A small wrinkle in an otherwise exemplary experience, please ensure that Steve receives the plaudits he deserves: if Carlsberg made plumbers, they would all be Steve Osbourne.
Will Elgood (Maida Hill) – 29th Oct 2014
I just wanted to write, a little later than planned, to say that my recent boiler installation went really well, and so far it's working fine.
It was installed by Dave Trevillion on 11.10.14, who worked really well, was clean and tidy, efficient and helpful, and I was keen to give you that feedback. Dave initially came on 08.10.14 and that is when I was told it was beyond repair.
The other chaps involved in the process were also really good, although I obviously spent way more than I'd have liked having it attended to 3 times. Initially during a routine boiler service on 18.08 by Josh Shepherd (also a good and friendly tradesman), then again on 29.09.14 again by Josh when an expansion vessel was fitted.
The third tradesman, again really helpful and tidy, was Darren Adams, the carpenter who removed the boxing on 10.10.14.
I would definitely recommend your company, but this has been a really really expensive exercise.
Peter Gordon – 28th Oct 2014
Thank-you very much for the punctual, courteous and high quality service. Simon Gypps, the engineer, visited twice - the first time to diagnose the problem with the pump and ball cock valve and the second time to install the new parts. . I have a busy schedule so needed to get the plumbing problems resolved quickly and during the limited time when I was available to be in the flat. Simon made sure that this happened in a friendly, approachable and professional manner. He is a credit to your company - thanks again.
Matt Griffiths (Bermondsey) – 27th Oct 2014
An exceptional service with the most friendly, helpful and professional engineer I have ever come across. 5 stars.
I just wanted to leave a note to say how happy I was with the engineer who came out to us to service the company boiler. Darren was so professional, friendly and informative - if only all service engineers could be as polite and pleasant. Thank you to Darren and Pimlico Plumbers for a first class service. Could not recommend you highly enough.
Michelle Davies (Covent Garden, London) – 24th Oct 2014
Very good service
During the laying of a new carpet last week a nail found its way into a pipe! The carpet people called Pimlico Plumbers and Stephen Fry came yesterday to put right the damage. He did a very good job and was very helpful and friendly.
Wendy Wolstenholme – 22nd Oct 2014
An excellent, efficient and friendly service that takes some beating.
Glenn arrived on time, fixed the immediate problem without delay or fuss. In response to a question from me he then very helpfully suggested a solution to another problem that needed resolving and then proceeded to do the necessary work. At all times he was friendly and efficient. His visit was greatly appreciated and I know why I continue to use Pimlico Plumbers.
Peter Wain (London SE1) – 14th Oct 2014