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thanks for speedy response and repair
will probably save oak floor from being replaced and me a lot of time and money
as a bonus british gas service center were wrong in telling me i was not covered and as a result of a few more phone calls BG are nowgoing to reimburse me thanks again
Joe (London) – 24th Jul 2014
It has been a crazy few weeks with complete flat renovations but a weirdly pleasurable one. Everything went seamlessly.
We enlisted Pimlico Plumbers to update all our electrics, boiler/plumbing/gas, bathroom build and some minor structural work.
Unfortunately we somehow managed to nail through one of the main cables to our cooker which left us without power to the entire flat. Panic set in... called Fletch at PP and said we need Glenn now and only Glenn please as we know him and trust him. Glenn arrived within 45mins, isolated the problem, provided us with power once again and returned promptly at 8am the next morning to rectify the accident and make everything safe & sound once more.
As always, Glenn was a pleasure to work with. He knows the inside functions of flat better than we do as he spent almost a week there during the start of renovations. He fixed the problem without an issue, put things back where they belong and left our flat nice and tidy as he did the first time round.
We love Glenn and will always only call him back if another electric issue arises.
We love PP too. They have a fantastic trustworthy team who are kind, thoughtful and no silly question is ever too silly!
Thank you again Glenn for coming to our rescue.
Elaine Knight (W1H) – 24th Jul 2014
Used Pimlico Plumbers from time to time for the best part of 20 years. Not the cheapest but as with most things in life you get what you pay for and in this case you get "proper" plumbers who know the job inside out. The latest guy, Ben, was courteous and efficient.....turned up on time and sorted the issue. My British Gas add on with Dynorod has proved a complete waste of time, last 3 calls I have not been covered. To be honest I genuinely believe its cheaper to can it and call Pimlico Plumbers every 18 months or so.
James L (SW18) – 22nd Jul 2014
Trevor Smith and his colleague have been fantastic. Honest, frank straight up advice coupled with a determination to ensure the job was finished to an exemplar standard despite the challenges left by another contractor is testimony to your company. I really appreciate the time take to provide a comprehensive explanation in lay mans terms of the work required and why it was required. When the extent of the work required due to previous errors unfolded over the course of their time here Trevor's patience and his good humour were invaluable. Even more importantly when they left I was assured of the safety of the work, which is quite frankly priceless. I would definatley reccomend Trevor to my friends and family.
Many thanks Trevor and colleague (apologies for not getting his name)
Charlotte Spetch (N19) – 22nd Jul 2014
Nick Quilter was great.
Good service, reliable, hard working and went over and above expectations.
Kirsten Kates (London) – 22nd Jul 2014
I had an emergency problem in the early hours of Sunday morning. Wesley Smith temporarily fixed the problem and then Nick Quilter came the following day and put everything back together.
Both Wesley and Nick were fantastic and a pleasure to deal with - despite the circumstances. They were extremely hard working, diligent and efficient. I would highly recommend PP and there is a reason why Charlie is so wealth, he runs a very good operation.
Well done all.
Jamie Legg (SW5 Earls Court) – 22nd Jul 2014
...as always. Mark came in good time, knew exactly what needed doing, didn't do the "phoo, that'll mean a new..." - did the job neatly in under an hour and was entirely pleasant and professional. What more can you ask?
M. Rinsler (SW5 Earls Court) – 22nd Jul 2014
Marc Herbert from Pimlico attended on Sunday morning in W2 to deal with blocked communal drains. He arrived promptly and got to work quickly in a cheerful manner. Whilst the job took three hours to complete he kept us informed and left the place clean and tidy. We would use Pimlico and Marc again and am happy to recommend them both.
David B. Frank (W2 Hyde Park) – 21st Jul 2014