As a valued customer it would be much appreciated if you could kindly share your thoughts of your experience with us. At Pimlico Plumbers we endeavour to provide all our customers with an exceptional experience and put the customer at the heart of the business.Your feedback is extremely important for us to continue to improve our services for the future. Leave us your feedback here »
A really efficient job done very well
Andrew arrived promptly, was charming and efficient and the works have been completed. He had to get some parts which took a couple of days but returned as arranged to finish the job.
As he told me he was a new employee I thought I should let you know that he was brilliant and will be a very good addition to your work force! I should have done this earlier but I have been away.
I am someone who would complain if a job was not done well but I am also more than happy to praise and recommend someone if the works are done very well as they were in this case.
Mrs Maggie Solon (United Kingdom SW1) – 26th Mar 2015
THANK YOU JAMIE
Jamie arrived within the time noted, got to the root of the problem quickly and was kind enough to explain to me exactly what the problems were and how to fix them. Unfortunately, he could not resolve the issue but he made sure we were not left with dripping pipes and options.
There is a fear, when you call a plumber in, that it's going to cost the earth as they take a sharp intake of breath and tell you it's not a simple problem.
Jamie was genuinely honest and at no stage did I feel we made the wrong choice with PP.
We will be asking for Jamie to come back soon and change some taps/mixers for us. We had left them for a while as we were worried it would cost us a fortune. We now realise we are in safe hands with Jamie and PP.
David Lane (SW1V) – 26th Mar 2015
i thought the standard of service was impeccable, from the start when Michael came 15 minutes after I had rung at 7 in the morning and then Michael worked solidly for 9 hours without stopping even for a bite to eat. Despite the difficulty in finding the issue not only did he rectify the problem but also left the rooms tidier than before which considering the work he had to do was amazing (knocking a hole through a ceiling etc).
I was very impressed with both his attitude and manner as was my wife.
Leo Angelini-Hurll (London) – 20th Mar 2015
Drew arrived twice on time, super polite and very, very professional. He did a brilliant job. Thank you.
Susanne – 20th Mar 2015
Excellent service. Helpful advice. Prompt and quick.
Thank you very much with your help installing a new pump for our central heating system yesterday. An all round excellent experience, really helpful advice, friendly and efficient.
Rachel Chohhan (Islington) – 19th Mar 2015
A highly satisfactory visit from Pimlico plumbers
Michael Harrold is competent and friendly
William Myatt – 19th Mar 2015
Steve, Rob and apprentice Connor arrived very promptly, to install my new boiler. Extremely polite, friendly and helpful. They worked solidly through the day and when the work was finished, after clearing up perfectly, they explained everything very carefully and thoroughly. I am very impressed by the quality of the service and the efficiency of the work. And this was all organised and carried out within 2 days of my first contacting Pimlico Plumbers, who sent Steve immediately to look at my broken down boiler, which needed to be replaced asap. Excellent work all round. Thank you.
Gina – 15th Mar 2015
Most efficient service. You answered my call immediately, booked me in immediately and exhibited all that's good about customer service. Your electrician arrived quickly, was courteous and friendly and helpful, and he solved the problem within the hour.
Neil Taylor – 13th Mar 2015