As a valued customer it would be much appreciated if you could kindly share your thoughts of your experience with us. At Pimlico Plumbers we endeavour to provide all our customers with an exceptional experience and put the customer at the heart of the business.Your feedback is extremely important for us to continue to improve our services for the future. Leave us your feedback here »
We had a new cooker just delivered and were let down by our installer. We needed an urgent Gas Safe engineer that very day. I felt that PP's hourly rate was steep, however PP promised an engineer within 2 hours. Steven arrived after 1hr 45mins. He was very polite. He got to work with minimum fuss and was tidy throughout. He checked and double checked that the appliance was working correctly. It was a pleasure to have such a courteous, competent and efficient technician in our home. Thank you Steven and PP.
Mr Waritay (London) – 16th Sep 2014
Best service ever!
We had an emergency plumbing incident here tonight in the form of a burst water main in the kitchen. But, minutes after we rang Pimlico Mr Marc Herbert was on the scene. He started by unjamming the stopcock so the water could be turned off, then fixed the actual problem for us on the spot and gave us useful advice as well. Friendly, prompt and professional service all round. Well done! Pimlico's number have gone to the top of the list for the future.
Kind regards and please thank Marc for us again.
Eben Hugo & Rene Hartmann (West Norwood) – 13th Sep 2014
Professional & excellent.
Roy Abbott was our electrician on these jobs in our office. Your call staff were lovely, helpful and accurate too - politely gave me a call when Roy was half an hour away, and he arrived promptly. Roy was very polite, affable and carried out the jobs very efficiently and left the area spotless. He took the time to explain what work was involved and made sure we were happy with the outline before commencing. Really couldn't ask for better service; just wanted to say a sincere thank you.
V (London EC3V) – 11th Sep 2014
The usual excellent service.
I find myself using Pimlico Plumbers more and more, for large jobs and small. Their workmen are always courteous, helpful, reliable, and highly qualified. The electrician who came this time was no exception and I am very grateful to him.
E Hayes – 11th Sep 2014
Great professional service from as usual
Just wanted to say thank you to 'Pimlico Plumbers' and in particular to Michael Winyard for sorting out our plumbing problem. As we have come to expect from previous occasions, we received a very professional service with clear pricing and paperwork- lovely guy, friendly, pleasant service - thanks again
Anne Harden (CR0) – 10th Sep 2014
Darren was excellant, I fully recommend him.
very good service.
chris willis (sw19 1dw) – 10th Sep 2014
Excellent customer service
Ben Guyver did a great job fixing a number of issues in my bathroom. He was friendly and upbeat throughout the day despite the work being awkward due the small size of the room. The job was finished to a high standard and the bathroom left clean and tidy afterwards. I would definitely use Pimlico Plumbers (and Ben) again.
C Herbert (Balham) – 7th Sep 2014
I used Pimlico Plumbers for the first time yesterday to sort out a blocked waste pipe. Really impressed with the exceptional level of service received, from my initial call right through to the problem being fixed in a very timely and efficient manner. James McGrath has excellent customer service skills and has done a fantastic job which we really appreciate. Based on my experience this week, I will definitely come back to Pimlico Plumbers as a repeat customer and am already looking at the other property maintenance/problem areas covered by your firm . I will definitely recommend you to friends. Makes such a nice change to receive such excellent service.
Finally, just love the telephone song!!!
Alison McWhinnie (Surbiton) – 2nd Sep 2014