"Just a note to say what a GEM Stephen Pickton was. Friendly effecient and goes way beyond what is required to get the job done. Stephen is a credit to your company and I hope that you look after him as he is one in a million."

"We had a leaking toilet cistern. After a disasterous experience with another plumber, we contacted Pimlico Plumbers. Simon Clegg was brilliant. He explained the problem in detail, and set out the cost and pros and cons of the 2 options availble to us. He was quick, efficient and extremely professional. I would have no hesitation in using Pimlico Plumbers again and will recommend them to others. "

"Following the flash flooding in London last Tuesday I came home to find the drain outside my basement had flowed into my house making me completely hysterical, as you may imagine. I phoned your firm and Robert Dryden came and sorted it out in no time and was absolutely wonderful. He is the sort of person who should get the mega city bonuses. Thank you very much."

"As you may know, our house was totally rewired recently by Paul Carney and Rikki Collins (correct spelling I hope).

I am writing to let you know that they did a magnificent job and we would have no hesitation in employing them again should the need arise. I should also mention that your Electrical Services Manager (Nigel Houghton) called on us on a regular basis. Hi did his job very well and we very much appreciate all he did on our behalf. I would also like you to make sure that the above comments are entered on their personnel records.
"

"Dear Pims - well it is the drink of summer and here is a toast to you.

Last night I had the task of finding a joiner to go to my Aunt - Mrs Ivy Ward. Today my mother (Mrs Samuels) contacted you and you arranged to call on Mrs Ward this afternoon to look at and then repair/replace her front door. This wasn't easy as she was still at the hospital, however, you phoned my mother 3 times who by now was at my house feeling quite exhausted by all the phoning and arranging we have had to do this afternoon. Your telephone staff have been fantastic today.

You were brilliant and for that I thank you very much. We are in North Wales, so obviously we want someone extremely trustworthy to attend my Aunt and carry out necessary repairs. This we thank you for as you have made life today so much better. My Aunt at times isn't quite as capable as once was. Sadly this is because 2 years ago some extremely shady characters talked there way in under the pretence of a problem with the water in the street etc.... need I say more, and sadly she hasn't really been the same since.

Last Sunday during the early hours she suffered a fall in the toilet and was on the floor all night until a neighbour heard her calls for help, which is why we called you to sort out the damage caused by the forced entry.

A big thank you from all of us here in North Wales. We shall be keeping your number and then if we need something in the future we can call upon you once more.

Regards
"

"Dave Vyse arrived on time, was very courteous and professional and explained everything he was doing very clearly. After fixing the drain, he temporarily put a pipe for the water to evacuate outside of the drain while the cement was drying. He said he was going to come back in the morning to put the pipe back on, and he did. I was very impressed with the quality of the service I received and would recommend Pimlico to anyone who needs a reliable and knowledgeable plumber. 5 star service! Thank you!"

"I was given an appointment on the same morning I called. I recieved a call when the plumber was enroute. Natalie (plumber) arrived on time, was very polite and did the job with the minimum of fuss. Thank you."

"I would like to place on record the wonderful service we have received from your two engineers, Mr Dave Trevillion and Mr Kelly Bennett.

We phoned last Monday asking for help with our hot water system, which had completely broken down. Within an hour, Mr Trevellion arrived. He immediately diagnosed the problem, but more importantly, he suggested re-designing the chaotic layout of our utility room, which is housed in a small and (in this weather) very hot space beneath the roof.

On Wednesday, Dave and Kelly arrived promptly at 08.30 am, and they proceeded to remove a lot of Heath Robinson piping and construct a totally new piping system in the utility room. We previously had a cold water tank on an ugly wooden platform, a huge hot water cylinder, and a gas boiler. Dave and Kelly removed the hot water cylinder and the platform for the cold water tank, moved the cold water tank to the floor, re-arranged the water pump, installed a new gas boiler, and more than doubled the space we have in the utility room. They worked long hours in a small, hot, cramped space, and finished within a day and a half.

We are absolutely delighted with the service we have received from Pimlico Plumbers through Dave and Kelly, and have absolutely no hesitation in providing an unqualified recommendation for your company.

Please feel free to show this recommendation to whomever you please.
"

"stephen pickton was fantastic within seconds had problem sorted out lovely to deal really friendly and gave great advice so we could avoid the problem happening again
"

"Completely brilliant service - phoned the night before and the following morning someone turned up as promised who was all too happy to help out, explained things to me clearly, finished the job much more quickly than I imagined and took great care not to make any mess. I've never been able to trust plumbers before but my faith has been restored!"