Company Charges
Pimlico's charges are 100 per cent transparent. There is no call out charge, customers are not charged for travelling time, parking, the Congestion Charge and there are no other hidden charges. Our 24-hour call centre staff will make customers aware of our rates at the time they book their job.
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| Hourly Rates: | There is a minimum charge of one hour on all jobs, thereafter work is charged in 15 minute increments. All rates exclude the cost of materials and are subject to 17.5% VAT. |
| Fixed Price: | Our engineer will give a verbal or written quote if requested before work commences. All quotations are subject to 17.5% VAT. |
| Day Rate: | Charges are based on a full 10 hour day and must equate to hours actually worked. The charge must be reduced pro rata if less than 10 hours are worked. Day Rates are based on the hourly charge less 10%. |
| Materials: | Materials supplied by Pimlico Plumbers will be charged at trade price plus 20% mark up. |
| Material Collection: | Material collection time for non stock items will be kept to a minimum - any charge will be agreed with the customer in advance and not exceed £60+vat. |
| Estimates: | † Estimates are available from our engineers or we are happy to make an appointment for an estimator to visit you. |
| Invoice: | An invoice will always be produced clearly showing a full description of work carried out - time started/time finished, a full breakdown of the cost of Labour and materials used. |
| Payment: | Payment must be made in full by credit card, cheque or cash to the engineer upon receipt of invoice. |
| † Some estimates may incur a charge depending on the nature of the work, the area and the time of the appointment. Any charge made will be deducted from the final invoice. | ||
| All work is carried out in accordance with our Terms & Conditions. | ||
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| We are pleased to accept the following cards from our customers: | ||
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