"As a valued customer it would be much appreciated if you could kindly share your thoughts of your experience with us. At Pimlico Plumbers we endeavour to provide all our customers with an exceptional experience and put the customer at the heart of the business. Your feedback is extremely important for us to continue to improve our services for the future."
Neeha Marahta, Customer Services Manager.
"I wanted to provide some positive feedback on a visit by Dave Trevilion this afternoon. Our boiler had not been working for the past few days. Dave looked at the situation and was able to identify the issue rather quickly, and figure out how we can get our hot water back. He was efficient and explained everything in an easy to understand manner.
I was very pleased with the visit and wanted to pass along this feedback."
Michael Gandy (Hampstead (NW3)) June 17
"Damien McEvoy was incredible. Very efficient, experienced and helpful. Thank you so much!"
tim lebens (Westminster, W9) June 17
"I am extremely satisfied with the work done this morning, by Damien. He was efficient, quick and solved the problem, leaving the room as he found it. I would definitely recommend your company and use you again if I have a problem. Many thanks."
Carol Capel-Bradford (Lambeth, SE27 ) June 16
"Your colleagues Dave Taylor and Michael Winyard attended my home yesterday to carry out a CCTV Survey of our drains.
Unfortunately, they could not complete this as the drain cover could not be found.
Nevertheless, they were very helpful and clearly did all they could to locate this item. Frankly, I didn't expect doing business involving drains to be pleasant but they did their best to make it so. Please pass on my thanks to them both.
I am now in further contact with Islington Council and Thames Water - and have today asked a solicitor who deals with house purchase to advise me what to do next. I appear to be in no-man's-land.
As I have a rare lung disease - lymphangioleiomyomatosis - and rats under the floorboards of the two ground floor rooms of my house, as confirmed by Rentokil, I am naturally pretty anxious to solve this problem.
I'll be back requesting the CCTV Survey as soon as someone, somewhere, has located the drain cover on some ancient plan."
Barbara Nokes (Islington (N7)) June 14
"Steve came yesterday to tend to my washer dryer. After discussing the options available I now find myself not even 24 hours later, with a newly installed machine. Thanks for the excellent service. This company does appear to be as good as it says " a gem amongst rhinestones""
Maria (Tower Hamlets,E3) June 13
"My plumbing problem was neither difficult nor large but needed an expert to resolve. I called Pimlico Plumbers to see if they could assist me. They could and did very successfully. The plumber showed up (Dave) within half and hour, looked at the problem and solved it. I cannot thank them enough for their excellent and professional work. I would highly recommend them. Thank you."
Justine Vieira (London) June 11
"I tried to put the review below on Trustpilot but it wouldn't accept it!
Panic stations in my flat this morning - the bathwater wouldn't drain out and the sink was blocked too! Rang Pimlico Plumbers and a very helpful lady promised that someone would come within the hour. Glenn turned up right on schedule and set about clearing the blockage. It turned out to be a more complicated job athan expected, as some pipework in the kitchen needed replacing, but Glenn explained the options and much to my relief said he could carry out out the more extensive work straightaway. He went to get the parts and then worked non-stop for the rest of the morning to get the job finished. He was very professional but also very friendly, and I was impressed as always by the quality service which Pimlico Plumbers provide."
Mrs P Phillips (Westminster, SW1) June 11
"Damien McEvoy completed repairs on my toilet on 7 June. Damien was very pleasant and provided excellent service in fixing the problem and left everything neat and tidy in the bathroom when he had finished. Thank you."
Angela Mullany (London SW1P) June 11
"Many thanks for your efficient and prompt response. I have forwarded this to our landlord and let you know their feedback as soon as I have it."
Harry Colledge (Waterloo (SE1)) June 11
"I would just like to say how delighted I was with the recent service provided by Pimlico Plumbers. From the friendly and professional operator to the superb engineer who visited 40 minutes later, the service was seamless, polite, competent and professional. It is such a pleasure to deal with companies such as yours and rare too. The engineer was David Hoar and he is a credit to your company!"
Peter Costello (Westminster, W2) June 10