Customer Feedback

"Good Morning, Just watched an episode of secret millionaire. Apparently this was filmed in 2009 but i'd not seen it before. I'd just like to comment on what a genuinely nice person your MD Mr Charlie Mullins is. Obviously a down to earth working class lad who has done very well for himself and is grateful for what he now has. It's great to see that someone better off and more fortunate than others is putting something back into the community. I was very moved by this particular episode,simply because of your bosses' warmth to the various groups concerned. You are lucky people to have a "gaffer" like that! I"m lucky too,not rich! but a great missus and kids, a job i love and decent health. I've been in football for many years and have been inspired by many people in the game but Charlie Mullins is right up there with any of them! I may be able to help with donations to assist with raising funds for his chosen groups. Could you ask him to drop me an email,Cheers, Paul Molesworth, Chief Scout, Burton Albion Football Club (starting on monday,just about to tell current club that i'm leaving!)"

"Hi Charlie

I have just seen the repeat of the above programme which I seen first time around.

As it did the first time it moved me to tears.

You have given hope to the people's lives that you touched in the film and touched their hearts.

Life can break you in two when you least expect it , everyone has their own story in life.

Keep up the good work."

"I wish to comment on the most efficient and capable work by KEVIN PUGH, GARY SWAN and ALEXANDER TURKO.

They have all been a pleasure to have working at my flat and were prompt, thorough and experts in their fields. They all carefully explained the problems and ‘surgery’ required.

I look forward to the three of them completing the work in mid August."

"A big thank you to Alan Pickering the engineer who not only solved the central heating problem but fitted a part to my W.C. without any fuss. Please pass this message to him and his boss!!"

"First time I used PP today... Fantastic service and response and a reasonable window in which you would attend. Your tradesman was polite and diligent and solved the issue without even seeing the bulk of the damage in the flat below. The cost was extremely fair given all the above. I will use you every time from now on!"

"I just wanted to say what an excellent job was carried out by your engineer Gary Swan on 28th March 2012. He is a credit to your company."

"I've just had Bill Kirby repairing a leak in our kitchen and just wanted to say how satisfied I was with Bill's performance. He is everything a Pimlico Plumber should be, extremely efficient and skilled and a very pleasant friendly manner. In short, a gem."

"I wanted to email and to say thank you and write a glowing report on one of your employees. David Hoar came to my flat yesterday and was a fantastic ambassador for your company. I want to commend him on how professional, helpful and thorough he was. He did a cracking job. Please pass on my thanks.

On an additional note, we had to call out an emergency plumber last night, an Irish chap called Damian, who was also extremely good and also a very good ambassador. You seem to pick the right people!"

"Just a quick note to say how courteous, charming and efficient Dave has been over our recent spate of leaks and pump replacements. He is a hard worker, conscientious and has left spotless the areas of the house he has been working in. Many thanks - we look forward to seeing him again when the occasion demands! Deborah and Robert Jay"

"A big show of hands for Pimlico Plumbers on the day when invited guests were on their way to my villa in Puerto Banus for a big birthday celebration, when disaster struck leaving the entire house without water. After a frantic search for an emergency phone number I called Pimlico at their London head office, the company that looks after my UK residence, explaining my predicament. Within half an hour they dispatched their operative in Marbella, Craig Bly, who expectedly traced the fault and restored the water supply, without fuss or drama. What a service…and what a party! Great show Craig, and thank you Pimlico Plumbers, I know who to call when in need either in London or here in Marbella."